by Carissa Willcoxon | Jan 19, 2022 | Employee Spotlight, Featured
“My priority today is to ensure that each member of our support team can live up to the same values that have brought us our greatest successes in the past.” I joined the team in 2017 as a part-time processor and was immediately drawn to the...
by Carissa Willcoxon | Nov 2, 2021 | Employee Spotlight, Featured
“I’m passionate about building trust with my clients that results in lasting partnerships.” As a fourth-year Program Manager, my focus continues to be enhancing the client experience and understanding what that means for each individual...
by Carissa Willcoxon | Sep 3, 2021 | A Sharpe Insight, Featured
Our fiscal year starts each September 1. A few months before the start of the year, department leaders begin to work on their 12-month plan and then we complete our budget. We are an EOS Traction shop which means we follow a process that requires discipline and...
by Carissa Willcoxon | Nov 16, 2020 | Employee Spotlight, Featured
“My goal is to ensure we benefit from the experience of all divisions and individual contributors.” I am motivated by the idea that deep understanding can lead to creativity, risk-taking, and boldness in the pursuit of new opportunities. Every...
by Carissa Willcoxon | Mar 13, 2020 | Employee Spotlight, Featured
“To me, my clients are more than just clients; they are business partners with a personal connection.” I have been with ISTS for almost four years and each year has been a new opportunity for me to learn and grow. At the beginning of this year, I...
by Carissa Willcoxon | Jan 27, 2020 | A Sharpe Insight, Featured
I was raised by parents who read to us every day. On family camping trips there were always scary stories told around the fire and, on occasion, a parent hidden in the woods who would run at us screaming right at the most frightening moment in the tall tale. Screams...
by Carissa Willcoxon | Nov 1, 2019 | Employee Spotlight, Featured
“For ISTS, success is being able to carry out the day-to-day logistics that make applications and related program processes seamless, while also staying in tune with the missions that drive those programs” Tiffany Turner started with ISTS 11 years...
by Carissa Willcoxon | Aug 26, 2019 | Employee Spotlight, Featured
“My vision is to ensure standard operational processes are defined and executed by all employees consistently to build lasting relationships with our clients.” As VP of Operations, I work closely with the Executive Leadership Team and Operations Leaders to...
by Carissa Willcoxon | Mar 7, 2019 | A Sharpe Insight
I was listening to an interview on business best practices and the interviewer asked, “What is the best way to tell if someone has high integrity?” That got my attention. Begin honest and trustworthy – and surrounding myself with people who have similar thoughts...
by Carissa Willcoxon | Sep 20, 2018 | Featured Support, ScholarUp
September through December is an important time for high school seniors. You’ll basically be starting the freshman college experience. During these four months, you’ll complete the bulk of the college application process and fill out the FAFSA. Many colleges’...
