Never Be Done Baking

Never Be Done Baking

Our fiscal year starts each September 1. A few months before the start of the year, department leaders begin to work on their 12-month plan and then we complete our budget. We are an EOS Traction shop which means we follow a process that requires discipline and...
Storytime

Storytime

I was raised by parents who read to us every day. On family camping trips there were always scary stories told around the fire and, on occasion, a parent hidden in the woods who would run at us screaming right at the most frightening moment in the tall tale. Screams...
When The Chips Are Down

When The Chips Are Down

I was listening to an interview on business best practices and the interviewer asked, “What is the best way to tell if someone has high integrity?” That got my attention. Begin honest and trustworthy – and surrounding myself with people who have similar thoughts...
Reflections on our Founder

Reflections on our Founder

July 14, 2018 marks my 16th anniversary at ISTS. In the spring of 2002, I had the great privilege of being introduced to Nyles Ayers, the Founder of what was then called Scholarship Program Administrators. Nyles was looking for someone to run the company so that he...
Right People, Right Seats

Right People, Right Seats

When I start a blog, I don’t go back and check to see if I’ve written about a topic before. As I started this one, I felt like maybe I had, but did not want to influence my brain, my today thoughts, with those from yesterday. This year, I decided to be very...
The Meaning of GROWTH

The Meaning of GROWTH

At a recent company meeting, we shared and discussed our short- and long-term goals, our vision and mission. It’s so important to make sure everyone knows where we are going as a company. There are hundreds of business books out there and all the good ones...