ISTS Client Resources
Program Support During Company Meeting
Program Support Closed 9/17
To ensure all employees can attend our annual company meeting, ISTS’ Program Support team will be closed on Tuesday, September 17, 2019 for the duration of ISTS’ standard business hours (8:00am-5:00pm Central Time).
During this timeframe, Program Support Agents will not be available by phone or live chat. However, program participants may still submit inquiries via email or online contact form and will receive a response within ISTS’ standard reply window of two business days (by September 20, 2019). For more information, click here to view the original e-mail notification sent Wednesday, September 4.
September 19 Webinar
Re-Examining the Health and Impact of your Scholarship Program
On September 19 from 1-2pm Central Time, ISTS will be hosting a free webinar tited “Re-examining the Health and Impact of your Scholarship Program”. This webinar is presented in partnership with the National Scholarship Providers Association (NSPA) and is open to both members and nonmembers.
To learn more and register for the webinar, click here.
Support Team Rebranding
Customer Care is now Program Support
ISTS’ internal call center, formerly known as Customer Care, is now part of ISTS’ Program Support team. Program Support Agents will continue to assist participants of ISTS-managed programs via phone, live chat, e-mail and online contact form.
Spring Client Newsletter Recap
Employee Student Loan Repayment
ISTS is committed to strategic growth and innovation to ensure we meet the needs of our clients and stay up-to-date on industry trends. That’s why we’re proud to share with you that ISTS now offers full-service administration of loan repayment and loan reimbursement programs.
Read more in our spring newsletter.
2019 NSPA Conference
2019 NSPA Conference
We invite you to join us in Minneapolis, MN from October 1-3 for the 2019 National Scholarship Providers Association (NSPA) Conference. ISTS is a Gold Supporting Affiliate member of the NSPA and representatives from our team will be onsite as both attendees and exhibitors.
NSPA’s Annual Conference is a convergence of our profession: the intersection of diverse organizations in the scholarship industry, including foundations, public charities, educational institutions and corporations. The theme for this year is Making an Impact! Funding, Supporting, & Connecting Students through Scholarships and the event will feature sessions on program models that make an impact not only on the lives of scholarship recipients, but also on local communities and society as a whole.
Meet Munyette Moore, VP of Operations
I am determined to build a high-performance team to support our company’s core values.
Concerns, Questions, Suggestions? Let us know!
Client Spotlight: Simon Youth Foundation
Simon Youth Foundation (SYF) is a national nonprofit committed to helping students graduate. SYF works toward this mission by partnering with local public school districts to launch Simon Youth Academies, alternative classroom settings located primarily in Simon Malls, and by providing Simon Youth Scholarships to Academy graduates and students who live near Simon Malls.
Since its inception, SYF has maintained a 90 percent graduation rate at its 37 Simon Youth Academies in 15 states, helping more than 19,800 students graduate, and has awarded more than $18 million in post-secondary scholarships.
Tuition Discount Network
As an ISTS client, your participants have access to ISTS’ Tuition Discount Network which offers reduced tuition rates and other negotiated benefits. ISTS’ Account Management team works with educational institutions to establish and manage these partnerships on your behalf.
For a full list of participating schools, click here.
Referrals and Testimonials
Referrals
Our mission is to make it easy for organizations like yours to offer programs that support personal growth through education. If you know an organization that would like to launch a new scholarship, tuition assistance, grant or loan repayment program – or optimize an existing program – we invite you to connect them with us. Our Account Management team will personally respond to any referrals.
Testimonials
When someone takes the time to recount a positive experience, it speaks volumes. We strive for excellence in each and every interaction and sincerely hope that describes your partnership with us, as well as the experience of your program participants. If you would like to share a testimonial about the technology, service or overall value ISTS offers, please submit to ClientSupport@applyISTS.com.