ISTS Client Resources

Support Team Rebranding

 

Customer Care is now Program Support

ISTS’ internal call center, formerly known as Customer Care, is now part of ISTS’ Program Support team. Program Support Agents will continue to assist participants of ISTS-managed programs via phone, live chat, e-mail and online contact form.

 

Spring Client Newsletter Recap

Employee Student Loan Repayment

ISTS is committed to strategic growth and innovation to ensure we meet the needs of our clients and stay up-to-date on industry trends. That’s why we’re proud to share with you that ISTS now offers full-service administration of loan repayment and loan reimbursement programs.

Read more in our spring newsletter.

 

Meet Munyette Moore, VP of Operations

I am determined to build a high-performance team to support our company’s core values.

Client Spotlight: Simon Youth Foundation

Simon Youth Foundation (SYF) is a national nonprofit committed to helping students graduate. SYF works toward this mission by partnering with local public school districts to launch Simon Youth Academies, alternative classroom settings located primarily in Simon Malls, and by providing Simon Youth Scholarships to Academy graduates and students who live near Simon Malls.

Since its inception, SYF has maintained a 90 percent graduation rate at its 37 Simon Youth Academies in 15 states, helping more than 19,800 students graduate, and has awarded more than $18 million in post-secondary scholarships.

Tuition Discount Network

As an ISTS client, your participants have access to ISTS’ Tuition Discount Network which offers reduced tuition rates and other negotiated benefits. ISTS’ Account Management team works with educational institutions to establish and manage these partnerships on your behalf.

For a full list of participating schools, click here.

Referrals and Testimonials

Referrals
Our mission is to make it easy for organizations like yours to offer programs that support personal growth through education. If you know an organization that would like to launch a new scholarship, tuition assistance, grant or loan repayment program – or optimize an existing program – we invite you to connect them with us. Our Account Management team will personally respond to any referrals.

Testimonials
When someone takes the time to recount a positive experience, it speaks volumes. We strive for excellence in each and every interaction and sincerely hope that describes your partnership with us, as well as the experience of your program participants. If you would like to share a testimonial about the technology, service or overall value ISTS offers, please submit to ClientSupport@applyISTS.com.

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