International Scholarship and Tuition Services Launches ISTScustomercare.com
New website offers support and resources for applicants and other users of ISTS’ online system
Nashville, TN (PRWeb) July 31, 2013
With the launch of ISTScustomercare.com this week, International Scholarship and Tuition Services, Inc. (ISTS) adds yet another new resource to its abundant support options for applicants, parents and other program participants who utilize the company’s online application platform, Application Information Manager (AIM).
The new website features a searchable knowledgebase and glossary of common application terms. In addition, this latest applicant support tool provides links to a variety of education and scholarship-related resources like ScholarUp, ISTS’ free e-newsletter for high school and college students.
As the world’s largest provider of scholarship, grant and tuition program management services, ISTS receives and processes more than 500,000 applications and disburses nearly $19 million in educational funds each year on behalf of its diverse client base.
AIM, the company’s proprietary online application platform, serves as the gateway for students to access and apply for ISTS-managed programs, upload required documents and manage their personal profile information. Other users – such as parents, guidance counselors, teachers and employers – can access the system to submit recommendations and evaluations or verify applicant information.
According to Jose Resendiz, Vice President of Customer Care for ISTS, the decision to create the ISTScustomercare.com website stemmed from the company’s dedication to providing a convenient and stress-free application process.
“We understand that students today are always pressed for time. We created ISTScustomercare.com because we wanted our applicants to have quick access to our most common questions and answers that arise during the application process. While some applicants may choose to utilize our other contact methods like phone, e-mail or live chat, we anticipate that applicants may find it easier to search our ever-growing online knowledgebase,” said Resendiz. “Our goal is to leverage the frequently asked questions from previous applicants to expedite the application process and ultimately enhance the experience for new applicants.”
About International Scholarship and Tuition Services, Inc.
Founded in 1985, International Scholarship and Tuition Services, Inc. provides comprehensive scholarship, grant and tuition program management. ISTS is a 100% women-owned company, focused on offering cutting-edge technology and sustainable solutions to corporations, foundations, associations, unions and other scholarship-granting organizations worldwide. For more information about ISTS, visit https://www.applyists.com.